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Jonathan Foster is an experienced IT professional with a focus on service delivery and management. Currently serving as the Manager of IT Service Delivery at P&N Bank since March 2022, Jonathan previously held various roles at APM from January 2014 to March 2022, including Service Delivery Manager and IT Service Desk Manager, overseeing a team of Service Desk Technicians in multiple locations. Earlier experience includes positions at Grant Thornton UK LLP as an IS Problem Coordinator and IS Team Administrator, as well as a managerial role at JD Wetherspoon. Jonathan possesses an ITIL V3 Foundation qualification and has a background in customer service and IT support, with education credentials from Saint John Fisher Sixth Form and Saint John Fisher RC High School.