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Kathleen Ange is a seasoned professional with extensive experience in account management and client support, currently serving as a Senior Account Manager at PMMC since August 2013. Kathleen's career includes roles as an Account Manager, Client Support Analyst, and Contract Analyst at PMMC, where responsibilities have involved managing client relationships and ensuring service excellence. Prior experience includes an internship at Atria Senior Living Group, focusing on the Certificate of Insurance project, improving vendor responses, and providing customer service. Kathleen's early career includes serving as a Computer Operator at Appalachian State University Technology Support Services, assisting students and faculty with technical issues. Academically, Kathleen holds a Master's in Health Administration and an MBA from the University of North Carolina at Charlotte, along with a Graduate Certificate in Gerontology and a Bachelor of Science in Business Administration from Appalachian State University.