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Rafael Santiago started their work experience in 2003 as an IT Application Specialist at Telemundo. Rafael then worked as a Software Engineer at Picture Marketing Inc from 2004 to 2011. From 2011 to 2014, they worked as a Software Engineer at Nomads.co. Rafael then joined CBS Interactive as a Senior Software Engineer, Android Mobile Developer from 2014 to 2017. In 2017, they worked as a Lead Android Developer at TEKsystems. From 2018 to 2023, they worked at CBS Interactive as a Senior Software Engineer, Android OTT Developer. Since 2023, they have been working at Pluto TV as a Senior Software Engineer, Android.

Rafael Santiago completed their Associate of Science (AS) degree in Graphic Design at Miami Dade College in 1998. Later on, they pursued a Bachelor of Science (BS) degree in Computer Science at Florida International University and completed it in 2005.