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As a Customer Success Manager, Carl Nielsen is dedicated to helping our Customers reach and exceed their compliance goals. With an extensive background in Sales and Marketing, Carl has been providing top tier customer service to all PlusOne Solution’s Customers since he stepped into this role in early 2019. Motivated by building relationships and meeting new people, Carl enjoys working with Customers to help them overcome new challenges and create an exceptional Customer experience. He is responsible for all new Customer implementations, navigating PlusOne Solutions’ platforms, and overseeing the day to day success of his Customers. Carl has a Bachelor’s in Marketing from the University of Central Florida and is based out of our headquarters office in Orlando, Florida. After work, you can find him cheering on his favorite football teams, the UCF Knights and Miami Dolphins.