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Jim Lawton began their work experience in 1993 as a Programmer at AT&T and NCR. From 1998 to 2010, they served as a Lead Business Analyst at a major chemical company, where they established a cross-functional PMO and led the development of content management standards. Starting in 2010, Jim worked at iCrossing, where they held various roles such as Director of Account Management, Senior Director of Technology Program Management, and Vice President of Product Management / TPM. During their time at iCrossing, they led cross-functional teams, managed client accounts, and implemented technology initiatives that led to significant revenue growth. Most recently, they joined Plus Company in 2023 as the Vice President and Head of North America Delivery.

Jim Lawton's education history includes a Master of Business Administration (MBA) degree from the University of Maryland. The dates of attendance for the MBA program are not provided. Jim also holds a Bachelor's degree in Computer Engineering from Clarkson University, which they completed from 1989 to 1993.

In addition to their formal education, Jim Lawton has obtained several certifications. These include the "Adobe Certified Expert - Adobe Experience Manager Sites Business Practitioner" certification from Adobe, which they obtained in October 2023. Jim also completed the "Discovery Foundations Course" and the "Engagement Foundations Course" from Bloomreach in September 2023. In September 2021, they obtained the "Certified SAFe® 5 Product Owner/Product Manager" certification from Scaled Agile, Inc. Furthermore, they completed the "Hearst: Leadership Development Program" from Harvard Business Publishing in May 2020.

Jim Lawton has additional certifications in areas such as Design Thinking, Mastering Customer Experience (CX), and Technical Sales, but specific details regarding the institutions and dates are not provided.