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Arne Buck is an experienced professional in customer support and fraud dispute management, currently serving as the Head of Customer Support at Pleo since September 2023. Previously, Arne held the position of Global Fraud Dispute & Recovery Lead at Klarna, where responsibilities included managing operations and teams to automate fraud dispute processes. Prior roles at Concentrix involved leadership positions in Meta Sales and Facebook Client-Concierge, emphasizing revenue growth and client relations. Arne's career also includes a consultancy role in IT management, aligning agile IT methods with business goals, and a foundational education in Information and Telecommunication Systems from Humboldt-Universität zu Berlin and the Chamber of Commerce and Industry Berlin.