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Sophie Bustamante is an experienced professional in customer success and marketing, currently serving as Enterprise Customer Success Manager at PlayPlay, where strategic partnerships with companies enhance their video communication. Prior roles include Field Marketing Associate at Criteo, where Sophie contributed to the development of an omnichannel marketing whitepaper, and Customer Success Manager at Tiller Systems, managing a significant client portfolio with high satisfaction rates. Sophie's early career featured positions in sales and community management, with leadership experience as Vice President of Enactus France, fostering social entrepreneurship among students. Educational qualifications include a Master's Degree in Business & Marketing from ESSCA and ongoing studies in Entrepreneurship at Universidad Mayor.