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Lars W. Hansen is an experienced leader in customer service and operations management, currently serving as Director of Customer Service at PLATH GmbH & Co. KG since October 2021, overseeing multiple departments including customer support and digitalization. Prior to this role, Lars held the position of General Manager at Softship GmbH, managing key departments across several international locations and driving growth strategies. Lars also served as Managing Director of Marketing & Sales at OEDIV SecuSys GmbH, focusing on the reorganization of marketing and sales efforts. Early career experience includes a role as Head of the IT Department for the Bundeswehr Navy, managing IT personnel and resources. Lars holds a Master of Arts in Business Administration from Helmut-Schmidt-Universität and has further qualifications as an E-Commerce Manager.