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Carol Houlston has a strong background in housing, with experience in various roles such as Allocations Coordinator, Tenancy Sustainment Team Leader, and Senior Housing Officer. Currently, Carol is the Successful Tenancies Team Leader at Platform Housing Group, where Carol. manages a team to deliver money advice and tenancy sustainment services to customers. Prior to their current role, Carol worked at WEST MERCIA HOMES LIMITED and WM Housing Group. Carol. also has a Bachelor of Arts degree in Humanities from Edgecliff High School.