Bas Leijh is an experienced professional in IT service management and consultancy, currently serving as a Success Advisory Specialist and Principal Solutions Consultant at Plat4mation since June 2023. Prior roles include Strategic ESM Consultancy Lead at Capgemini from January 2022 to May 2023, and ITSM Competence Lead at Plat4mation from April 2019 to January 2022, where responsibilities included shaping ITSM competencies and advising clients on ServiceNow implementation. Earlier experience encompasses significant roles at PEAK-IT, where Leijh served as Service Manager and Account Manager, and management positions at PathƩ Theatres B.V. and Apics Flexjobs B.V. Educational qualifications include a Bachelor in Business Administration (Hospitality) from Hotelschool The Hague and a diploma in Hospitality, Food and Beverage Floor Management from Vakschool Wageningen.