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Laetitia Gobiet is a seasoned professional with a diverse background in customer success, content creation, and event management. Currently serving in Customer Success & Support at Plantyn since October 2019, Laetitia contributes to enhancing educational content for schools in Belgium. As a freelancer since 2012, expertise includes online content creation and social media promotion, along with design and video editing. With a decade of experience as an Event Curator & Program Manager, Laetitia has organized numerous music events at prominent venues in Brussels. Previous roles include Customer Service Specialist at bpost bank focusing on digital platform support, Communication Manager for BAM Festival, and Technical Support Specialist at IPG, where Laetitia provided technical assistance in telecommunications. Laetitia holds educational credentials from Université catholique de Louvain and Lycée Martin V.