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Justin Barrett has a diverse work experience spanning several companies and roles. Justin began their career at Bank of America, where they held various senior leadership positions, including Head of Complaints Operations and Head of Sales and Service Contact Centre. During their time at Bank of America, they were responsible for managing large teams and overseeing areas such as customer service, sales, telemarketing, and administration.

In 2015, Justin joined HomeServe as a Director of Inbound Sales and Service, where they managed a team of 280 employees and was also responsible for operations support functions. Justin later progressed to the role of Director of Service, Sales, and Customer Relations, leading a team of 500 employees and focusing on commercial goals, sales strategies, and retention.

Most recently, Justin worked at Places for People as the Director of the Customer Hub, before assuming the position of Managing Director. Unfortunately, the dates for their roles at Places for People are not provided.

Overall, Justin Barrett has demonstrated their expertise in managing large teams, delivering commercial goals, developing sales and retention strategies, and overseeing various customer-facing operations.

Justin Barrett attended Harvard Business School, where they completed the Achieving Breakthrough Service 2016 1-week program. Justin also attended The High School in Rathgar, Dublin, Ireland. No specific degree or field of study was mentioned for either institution.