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Elizabeth Robinson is an experienced Customer Accounts Manager and Team Leader at Places for People since September 2006, specializing in rent and service charge collections for various property types while emphasizing a customer-focused approach. Elizabeth has demonstrated strong leadership and collaboration skills, working with external agencies and conducting staff training to enhance service delivery. Prior experience includes roles at Places for People Scotland as an Income Collection Officer, and at Great Places Housing Group, where responsibilities ranged from housing officer tasks to developing organizational policies and staff training. Elizabeth holds a Postgraduate Diploma in Housing Studies from The University of Salford and a Bachelor of Science in Mathematics and Management from Loughborough University.