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Rose-Ange De Souza has extensive experience in project management and customer relations, currently serving as Responsable de projet at Printemps since February 2018, where responsibilities include the establishment of a VIP courier service, overseeing service quality indicators, and client experience optimization. Previous roles include Chargée de clientèle for e-commerce platforms Place des Tendances.com and Citadium.com, as well as Chargée de clientèle at Generali France, focusing on life insurance client relations and dispute resolution. Rose-Ange's early experience encompasses commercial support, international commerce assistance, and CRM management across various companies. Educational qualifications include a Master's in International Development Management from ESCG and a Bachelor's in International Business from Université Paris-Est Créteil.