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Kimberly Longhauser is the Manager of Customer Success at Pipeline CRM since April 2021, actively managing 50% of enterprise clients and onboarding new customers with an 85% retention rate. Prior to this role, Kimberly held positions such as Senior Customer Success Manager at Paycor and Operations Manager at Getronics. Kimberly has a strong background in operations and customer success, with experience in leading teams, implementing new processes, and driving organizational success. Kimberly's expertise in ensuring client engagement, reducing churn, and maintaining business performance make their a valuable asset in any organization.