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Paula Horne, CIC, has extensive experience in the insurance industry, having worked at Pioneer State Mutual since 1999 in various roles, including Commercial Lines Underwriting Assistant, PL Umbrella Underwriting Assistant, Property & Casualty Agent, and Data Entry. Prior to this, Paula served as a Licensed Customer Service Representative at Casner Insurance Agency from 1996 to 1999. Paula's career reflects a strong commitment to customer service and expertise in underwriting and insurance sales. Educational background includes completion of high school.