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Jeni Shaw has been serving at Pinnacol Assurance since November 2006, where roles include Claims Director, Claims Team Lead, and earlier positions as Claims Representative and Medical Claims Associate, with a focus on coaching, mentoring, quality assurance, and results-driven outcomes in the workers' compensation claims sector. Previously, Jeni held the position of Dispatch and Customer Service Manager at Audio Data Video Enterprises from May 2005 to September 2006. Jeni Shaw earned a degree from Colorado State University between 2009 and 2013.