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Fabiola Erazo possesses a robust background in customer service and hospitality, with a Bachelor’s degree in Hospitality Administration/Management from the University of Central Florida and an Associate's degree in General Studies from Valencia College. Fabiola has been serving as a Lead at Pinnacle Sales Group since September 2020, leveraging previous experience in various roles such as Management at Marriott International and Activities Supervisor at Diamond Resorts™. Earlier positions include Department Lead at American Eagle Outfitters Inc. and Sales Associate at Aeropostale, showcasing a steady progression in responsibilities and leadership within the retail and hospitality sectors.