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Shannon Owens has worked in a variety of roles since 2005. Shannon began as a Sales Associate at Journey's in 2005 before taking on the role of Freshman Representative (Blog Program) at Georgia State University in 2006. In 2008, they joined Sony Music Entertainment as a College Marketing Representative and then moved to Pinnacle Promotions in 2013, where they currently serve as Senior Product Owner, eCommerce.

Shannon Owens attended Milton High School from 2002 to 2006, where they earned their high school degree. Shannon then went on to Georgia State University from 2006 to 2012, where they obtained their Bachelor of Arts in Speech/Communication.