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Donna Webb has a diverse work experience spanning over several years and multiple companies. Donna began their career at Granite City Bank (now Regions Bank) in 1985, working in deposit operations. Donna then worked at Athens First Bank & Trust from 1989 to 1994 as an accounting associate, where they performed various accounting functions and worked in retail loan operations. In 1994, they returned to Granite City Bank as a customer service representative. In 1999, Donna joined Pinnacle Bank, where they held various roles. Donna started as the EVP Group Operations Manager and then became the EVP/Chief Operations Officer, a position they currently hold.

Donna Webb attended Truett McConnell University from 1989 to 1993, where they studied Business. From 1991 to 1993, they also attended The University of Georgia for General Studies. Later on, from 2010 to 2012, Donna attended Louisiana State University's Banking School and pursued a degree in Banking and Financial Support Services.