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Norma Kimber is a dedicated Virtual Assistant at Pink Spaghetti PA Services, where since November 2021, the focus has been on helping small businesses and individuals save time by managing tasks that clients find unenjoyable or time-consuming. With a strong passion for enabling businesses to achieve their goals and maximize their potential, Norma is skilled in crafting creative solutions. Prior to this role, Norma accumulated extensive experience at American Express from May 2008 to January 2022, serving in various leadership positions, including Director of Customer Experience, Director of Operational Excellence, Senior Operational Consultant, Process & Performance Manager, and Re-engineering Manager.