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Gang Shen has a background in database administration and technical support. From October 2016 to August 2019, they worked as a MySQL DBA at Hangzhou Jupai Science and Technology Co., Ltd. Since August 2019, Gang has been employed at PingCAP. Gang started as a TiDB Technical Support Engineer and later transitioned to the role of a Presales Engineer in June 2021.

Gang Shen attended Zhejiang University of Technology from 2013 to 2017. No specific degree or field of study was provided.