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Emmanuel Idowu is a highly skilled Senior Technical Support Account Manager at Ping Identity since November 2017, specializing in high-touch engagements with premium clients and effectively managing relationships across teams. Previously held roles at Ping Identity include Technical Support Account Manager, EMEA Training and Enablement Lead, Senior Technical Support Engineer, and Technical Support Engineer, where responsibilities included providing technical assistance, conducting training, and resolving high-severity issues. Prior experiences include customer support roles at IKEA Group and Sitel, along with involvement in various Coventry University projects, focusing on cloud security, project management for a smart bike app, programming, data mining, and SQL development. Emmanuel Idowu holds a Bachelor's degree in Business Information Technology from Coventry University, completed in 2017.