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Anne Smith is an experienced technical writer with a robust background in documentation and online help development across various companies. Currently serving as a Senior Technical Writer at Ping Identity since June 2021, Anne previously held roles including Senior Documentation Developer at Gotransverse and Senior Technical Writer at Paradigm, where contributions included development of Docs as Code and onboarding materials. Anne's experience spans over two decades, with earlier positions at Mobius Management Systems, PROS Revenue Management, BMC Software, and Documentation Associates Consulting Group, demonstrating a consistent focus on technical communication. Anne holds a Master of Arts in English Literature and a Bachelor of Science in Biology from the University of Houston.