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Jacob W. is a Senior Account Manager at Pilot.com since August 2022, following experience as a Development Engineer at Chromalox from October 2019 to March 2022, where Jacob developed patented designs for retrofitting gas-fired boilers and identified cost-saving measures. Prior to this, Jacob served as Alpha Crew Lead and Tower Technician at Jag Resources Inc, enhancing troubleshooting efficiency, and as a Mechanical Systems Engineer at National Aerospace Solutions, LLC, implementing preventative maintenance to reduce test time. Early career at Chromalox included a Design Engineer role focused on engineering analysis and process improvements. Jacob holds a Bachelor of Science in Mechanical Engineering from Lipscomb University, earned between 2009 and 2013.