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Desiree Crain, CSPO®, is an experienced Payments Product Manager at Piermont Bank since May 2023, where expertise in core payment systems and API-based BaaS platforms drives fintech innovation. Previously, Desiree served as a Card Program Specialist at Treasury Prime, facilitating the launch of debit card products for various partners. At SouthState Bank, Desiree held positions as AVP | Operations Analytics Manager and Business Analyst, focusing on data-driven insights for Card Services. Earlier roles included Director of Card Services at Topside FCU and Branch Banker Team Leader at BB&T, demonstrating a strong foundation in operational management and customer service. Desiree holds a Bachelor of Science in Data Analytics from Southern New Hampshire University.