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Jonathan Serna is a seasoned Senior Implementation Engineer at Pierce Washington since October 2017, with a robust background in ERP integration and IT support. Prior experience includes serving as an ERP Integrations Analyst at GE Aviation, where significant contributions were made to Oracle GL financial integrations and the automation of the quoting process with key vendors. Jonathan's earlier roles include IT Engineer at Business Moves Group and Web Development Assistant at Tarsus Group, focusing on web maintenance and intra-division support. Jonathan holds a degree in Business Information Technology from the University of Reading, earned between 2008 and 2011.