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Gwendolyn Johnson possesses extensive experience in customer service and account management, currently serving as an Account Manager at Piedmont National since January 2016, where responsibilities include acting as a liaison between sales and corporate administration. Prior roles include Customer Care Specialist at Assurant, Customer Care Expert at VWR, and various positions at Chemtura, including Product Coordinator, Senior Customer Care Consultant, and Customer Service Representative. Gwendolyn has demonstrated strong problem-solving skills, effective customer interaction oversight, and training capabilities throughout a diverse career in customer support. Gwendolyn holds a CMA degree from Draughon's Junior College, completed in 1992.