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Rachel Vaughn is a seasoned professional with extensive experience in client solutions and support services within the healthcare technology sector. Currently, Rachel serves as a Manager and Team Lead at Phreesia since April 2021, previously holding multiple roles at Cerner Corporation from April 2013 to April 2021, including Senior Support Services Owner and Integration Architect. Rachel’s expertise encompasses support, implementation, and optimization of Cerner solutions, establishing trusted relationships with clients, and mentoring colleagues. Earlier experience includes a position as a Customer Service Representative at Ply Gem Siding Group. Rachel holds a Bachelor of Science in Public Relations from the University of Central Missouri, earned in 2012.