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Dheeraj Polampally is a seasoned professional with extensive experience in operations and management, currently serving as a Senior Manager at PhonePe since June 2017, focusing on Consumer and Merchant Lending Operations, Account Aggregator Business, and KYC capabilities. Prior roles at PhonePe include Manager and Assistant Manager, where responsibilities encompassed UPI operations, strategy, customer experience, and KYC business. Dheeraj also contributed to Runnr as an Associate Program Manager, optimizing strategies for cost reduction and revenue enhancement in the food delivery sector. At GoZoomo, as Assistant Manager of Operations, engagement in peer-to-peer transactions for pre-owned cars was key. Dheeraj's early leadership experience involved managing large teams and organizing significant events at Spring Fest. Educationally, Dheeraj holds a Bachelor of Technology in Chemical Engineering from the Indian Institute of Technology, Kharagpur.