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Bionid Mihaj is a highly skilled IT professional with extensive experience in system administration, IT infrastructure engineering, and network operations. Currently serving as a System Administrator at PHOENIX group since November 2020, Bionid Mihaj has a strong background in managing Windows Servers, troubleshooting multidomain infrastructures, and automating administrative tasks using PowerShell. Previous roles include IT System Administrator for HWS Gruppe, where responsibilities involved the administration of virtualized environments and backup operations, and IT Infrastructure Engineer at BNT Electronics, focusing on digital transformation and cloud migration. Bionid Mihaj also has experience as a NOC Engineer and Network Specialist, possessing expertise in network monitoring and configuration of various technologies. Bionid Mihaj holds a Master's degree in Information Technology and a Bachelor of Science in Electrical and Electronics Engineering from Universiteti Politeknik i Tiranës.