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Maggie Ngai is currently a Team Lead - ASO at Phiture. Prior to that, they were a Student Assistant (Dean's Office) at University of Mannheim from March 2017 to June 2018 where they managed social media accounts and increased the impression rate by 359%. Maggie also worked as a Membership Relations Executive at FEDERATION OF HONG KONG INDUSTRIES from July 2015 to August 2016 where they were in charge of event management, sales programme development, and business support to existing and potential members. Maggie has also worked as an Executive Assistant at Conpak CPA Limited from July 2013 to July 2015.

Maggie Ngai has a Master of Management from the University of Mannheim, a Bachelor's Degree from CUHK Business School, and an Exchange Programme in Business Studies from the University of Tampere. Maggie also has a certification from SQL Habit in Advanced Product and Marketing analytics with SQL.