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Rakesh Nath B. has extensive work experience in the field of support and client services. Rakesh started their career in 2003 at IBM, where they held various roles such as Assistant Project Manager, Project Manager, and Director of Shared Services. Rakesh then moved on to become the Director of RPO Shared Services before transitioning to the role of Leader - Implementation Services. Rakesh later became the APAC Client Services Leader at IBM. In 2019, Rakesh joined Phenom as an Associate Director and was later promoted to Director of Client Services and currently serves as the Director of Support.

Rakesh Nath B. has an Executive MBA from the Swiss School of Business and Management, obtained in 2023. Rakesh also holds a Bachelor of Science degree in Computer Science from Vinayaka Mission's Research Foundation - University, earned between 2003 and 2005. Prior to that, they attended St. Mary's Junior College from 1997 to 1999 and ZMHS from 1985 to 1997, although no degree was specified for these institutions. Rakesh has additional certifications including "First Patent File" from IBM in 2018, "Certified ScrumMaster" from Scrum Alliance in October 2015, and "Certified Internal Auditor for ISO 9001-2000 process" from ISO - International Organization for Standardization.