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Michelle Oliveri is a seasoned professional in customer success and account management with significant experience in various leadership roles. Currently serving as the Director of Customer Value for Enterprise at Phenom since January 2021, Michelle has previously held positions including Manager of Customer Value, Senior Customer Success Manager, and Customer Success Manager. Prior experience includes a tenure at Guru from July 2017 to October 2020, where roles varied from Account Manager to Account Development Representative, contributing to training and inbound sales initiatives. Earlier in the career, Michelle worked at Liberty Mutual Insurance from June 2013 to July 2017, serving as a Sales Representative and intern, providing consultative services and organizing educational events. Michelle holds a Bachelor of Business Administration in Finance from La Salle University, earned in 2014.