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Vic Donaldson is an experienced operations and customer service management professional with a career spanning over three decades. Currently serving as Customer Services Operations Manager at Pharmacy2U Ltd since August 2016, Vic also holds a long-term position as Team Manager at O2 Communications, overseeing a team handling technical inquiries. Prior roles include Team Manager at Vodafone, where Vic established a new call center, and Operations Manager at Capita and Ventura. Additional experience includes serving as Floating Branch Manager at Welcome Finance and holding leadership positions in charitable initiatives such as Whiteknights EVS. Vic began a career in telecommunications as a Senior Aircraftsman in the Royal Air Force. Education was completed at Blairgowrie High School.