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The Customer Success and Support team at Pharma Logistics ensures client satisfaction by managing pharmaceutical return credits, overseeing efficient service fulfillment, and maintaining accurate reconciliations. This team, comprising specialists in credit recovery, customer success leadership, and heads of fulfillment, reconciliations, and field service, works collaboratively to optimize the reverse distribution process, providing exceptional support to healthcare providers and helping achieve the company’s mission of returning $10B to the healthcare supply chain by 2025.