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Janie Wigglesworth is a seasoned customer service professional with substantial experience in contact center operations and client relations. Currently serving as a Customer Sale Service Advisor at PH Tech since December 2022, Janie manages order follow-ups, ensures compliance, and acts as the primary support contact for clients. Previously, Janie held several roles at LCBO from 2005 to 2020, including Contact Centre Supervisor, Analyst, and Bilingual Agent, overseeing team management, training, and customer service across various communication channels. Janie's early career includes work as a Bilingual Recovery Specialist at World Travel Protection and as a Special Education Technician at Tandem-Jeunesse. Janie holds several diplomas from George Brown College and Cégep de La Pocatière, specializing in digital analytics and special education technology.