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Prakash Arya is a seasoned business analyst and quality assurance professional with extensive experience in the technology sector. Currently employed at Pacific Gas and Electric Company since November 2017, Prakash has successfully authored over 10 business requirements documents, achieving a 20% increase in user engagement and improved team productivity by 15%. Previous roles include Quality Assurance Lead, Senior Software Quality Assurance Engineer at CenturyLink, and Software Developer in Test at Verizon, where significant testing efficiencies and automated testing solutions were implemented. Prakash's educational background includes a Bachelor of Engineering in Computer Science from RGPV Bhopal and HSC in Mathematics from MKDAV Public School.