The Customer Operations Team at PFS is responsible for ensuring seamless integration and execution of e-commerce services, focusing on order fulfillment and customer interactions. They manage customer service operations, oversee the contact center, and develop client-centric solutions to enhance the overall customer experience. By coordinating implementation and project management efforts, the team ensures that clients receive optimal support and resources tailored to their specific needs across various markets.
Alesha Turner
Call Center Team Lead
Barry Thistlethwaite
Client Solutions Senior Manage...
Ben Scherpenbergs
Director, Business & Program M...
Billy Vaughn
Senior Client Solutions Manage...
Mariangela Poletto
Contact Center Manager
Matthias D'Agrosa
Senior Manager Implementation
Melinda Heath
Project Manager - Remote
Natalie Sola
Senior Project Manager
Patricia Garnica
Team Lead In Customer Service