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Kaitlin Martin is a Senior Business Analyst at PFS since November 2022, supporting cross-departmental operations for both a new direct-to-consumer brand and a preexisting B2B brand in a global logistics environment. Prior experience includes roles at Ethika, Inc., where Kaitlin managed inventory processes and supervised teams to optimize operations during peak seasons, successfully implementing new systems and overseeing significant workforce logistics. Other roles include General Manager at Get Fresh - NewBo, where Kaitlin focused on day-to-day operations and revenue generation during the pandemic, and multiple positions in retail management and operations, showcasing a strong background in leadership, operational efficiency, and communication. Kaitlin holds a Master’s Degree in Management Communication and a Bachelor of Arts in Sociology from the University of Iowa.