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Nestor Smith has a diverse background in technical support and customer service with experience at PFH Technology Group as a Network Operations Center Technician and Service Desk Engineer since October 2018, focusing on providing support to HSE employees across Ireland and troubleshooting technical issues. Prior experience includes a role as a Technical Support Analyst at Stripe, where Nestor maintained customer relationships and communicated requirements to the delivery team, and a position at Abtran as a Customer Service and Sales Representative, where responsibilities included team communication and customer engagement. Nestor also worked as a Stock Controller at SoHo Bar & Restaurant. Nestor holds a Level 5 Diploma in ICT Systems and Principles for IT Professionals from the National Framework of Qualifications (NFQ).