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Kieran O'Brien is an IT Support Engineer Level 1 at PFH Technology Group since November 2022, with a diverse background in customer and technical support roles. Previous experience includes providing assistance at Arema Connect, offering support to clients and carers of a home care agency, and serving as a Customer Coordinator for Marriott Vacations Worldwide, where Kieran advised timeshare owners. Kieran's experience also encompasses roles at Boston Scientific, ShockVoyce, and TELUS International Ireland, including customer support for Airbnb and Supercell. Kieran started a career in customer retention and support at Abtran and holds a FETAC Level 5 degree in Game Design and Development from St Johns Central College.