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Baaba Quao, CSM, CSPO, ITIL 4, CCMP, is an experienced Information Technology Project Manager and Technology Support Manager at The Pew Charitable Trusts since January 2019. Prior positions include Manager of IT Desktop Support at AccelerEd, IT Desktop Support Manager, and Senior Desktop Analyst at the University of Maryland University College. Baaba's experience also encompasses roles as a Technology Support Engineer at Chemonics International, Assistant Wellness Director at the YMCA, and Computer Technician at the Office of Academic Computing Services. Educational achievements include a Bachelor of Science in Behavioral and Public Health from the University of Maryland and a high school diploma in Science and Technology from Eleanor Roosevelt High School.