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Customer Relations

About

The Customer Relations team at Pets Deli focuses on maintaining and enhancing customer satisfaction and loyalty through effective communication and problem resolution. They manage customer inquiries, oversee CRM (Customer Relationship Management) systems, and develop strategies to improve customer engagement. The team plays a crucial role in ensuring a seamless customer experience, directly supporting the company's subscription-based eCommerce model and its ambition to be the most customer-centric pet food brand.