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Manoj Sharma is an accomplished professional with extensive experience in customer experience management and operations across multiple organizations. Currently serving as the Custodian of Customer Experience at Petromin Corporation, Manoj previously held various leadership roles at Urban Company, including Vice President-Customer Experience and Business Head. Other notable positions include Sr. Manager-Customer Services at Jabong and Sr. Manager Customer Service at Indiabulls Group. Manoj began the career as an Assistant Manager in Sales at Teleperformance India. Educationally, Manoj holds a Master of Business Administration in International Business from the Institute of Management Technology, Ghaziabad, and a Bachelor of Commerce from Delhi University.