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Marc-André Jacques has a diverse work experience spanning various roles and industries. Marc-André is currently the Product Team Lead at Petal since November 2021. Prior to this, Marc-André worked at Carebook Technologies Inc. starting in 2018, where they served as a Product Manager from October 2020 to November 2021. Marc-André also held the role of Product Owner from August 2018 to October 2020, where they successfully delivered a high-priority initiative and helped build a scalable product with a wide user reach.

Before joining Carebook Technologies Inc., Marc-André worked at Yellow Pages/ Pages Jaunes – Canada from 2011 to 2018. Their roles during this time included Senior Manager – Social Media Solutions, Senior Manager - Planning and Strategy, Senior Business Analyst - Business Solutions, Business Analyst - Operational Effectiveness, Product Owner - Website Platform, and Team Lead - Website Fulfillment. Marc-André contributed to various aspects of the company's operations and played a key role in strategic planning, business analysis, and website development.

Marc-André also worked as a Quality Assurance Specialist at Yellow Pages Group / Groupe Pages Jaunes – Canada in 2011 and as a Web Coordinator at Bob Agence in 2010. Their early career includes an internship as an Internal Communications Intern at sanofi-aventis in 2009.

Overall, Marc-André Jacques has demonstrated a strong track record in product management, strategy, business analysis, and website development throughout their career.

Marc-André Jacques attended Université de Sherbrooke from 2005 to 2009, where they pursued a degree in Communications, rédaction et multimédia. During their time at the university, they focused on the field of Communications. In January 2016, they obtained the Lean Six Sigma Green Belt (ICGB) certification from Yellow Pages / Pages Jaunes – Canada.