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Michael Hirst, MBA has extensive experience in the hospitality industry, working for various companies in different management roles. Currently, Michael works as an Operations Support Manager at Pesto Restaurants Ltd, overseeing multiple restaurants and a central production kitchen. Prior to this, Michael held roles such as Senior General Manager at a 4* hotel and Cluster Manager at Krispy Kreme UK and IRE. With a background in trouble-shooting and improving failing sites, Michael brings a strong operational and leadership focus to their work. Michael completed their Master of Business Administration degree with a focus on Operations Management and Leadership from Wrexham University.