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Pan Pan has a diverse work experience in aviation and airline industry. In 2011, they joined China Southern Airlines as a Sales and Marketing Executive, contributing to the setting up of the local office in Perth. Pan Pan then served as an Assistant to the Airport Manager, where they focused on operational procedures and compliance with regulations. Pan later became a Sales and Marketing Supervisor, responsible for developing sales strategies and conducting market research. In 2016, Pan Pan joined Qatar Airways as an Executive, managing sales activities and expanding the airline's market share in Western Australia. Most recently, in 2020, they became the Vice President of Aviation Business Development at Perth Airport.

Pan Pan has a Bachelor's degree in Marketing/Marketing Management, General which was earned from Huazhong University of Science and Technology between the years 2004 and 2008. Later on, Pan Pan pursued a Master's degree in Professional Accounting at Curtin University, completing it between the years 2008 and 2010. From 2010 to 2013, Pan Pan participated in the CPA Australia Program, specializing in the field of Accounting. No specific degree name is mentioned for this program.