Erik Mats has extensive experience in quality assurance and technical support, currently serving as a QA professional at Perforce Software since September 2017 and at Hansoft since November 2016, handling various roles in quality, testing, and release management. Previous experience includes a Technical Support Engineer role at IBM from November 2008 to November 2016, where support was provided for tools in enterprise architecture and software development, and a Senior Technical Support Engineer position at Telelogic from March 2000 to October 2008, focusing on technical support for software development tools. Erik also contributed to research and education as a project assistant and lecturer at Uppsala University in 1998-1999. Education includes multiple degrees from Uppsala University spanning from 1995 to 2021.