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Crystal Bustillos, SPHR, CCP has over 18 years of experience in the Human Resources field. From 2002 to 2019, they have held various roles in the field. Her career began in 2002 as a Marketing Assistant at Sierra Microwave Technology. Crystal then moved on to become a Claims Support at Innovative Aftermarket Systems in 2003. From 2004 to 2010, they held two roles at the City of Round Rock, Human Resources Generalist II and Human Resources Project Assistant. In 2010, they moved on to become a Human Resources Analyst Sr. at the Travis County Human Resources Management Department - Compensation Division. In 2012, they became the SAP Lead - LSO, PD, E-Recruiting at the Travis County Human Resources Management Department. From 2013 to 2015, they were the Director of Workforce Services at Williamson County. Finally, from 2015 to 2019, they were the Account Manager at Gallagher Benefit Services and the Director of Customer Support/Quoting and Account Management/Client Success at PerfectQuote.

Crystal Bustillos, SPHR, CCP, obtained a BA in International Business and Spanish from St.Edward's University between 1997 and 2001. Crystal also obtained certifications from WorldatWork (CCP) and SHRM (SPHR).